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A complete unified communications experience for your business.
Providing a rich, collaborative experience that is built on the award winning Horizon Hosted PBX.
Quite simply, Horizon Collaborate is designed to improve productivity and increase collaborative team working – and it does just that.
Create a stronger collaborative experience using visual communication from mobile or desktop app.
Quick and easy multi-party collaboration using My Room, a personal and fully managed conferencing space for voice, video and sharing.
Attract The Next Generation
With millennials set to be the biggest generation in the workforce, providing the right technology that caters for the way they work is essential. Millennials expect technology to be fast, accessible and on-demand.
Reduce Cost and Complexity
Through features such as Presence, Video Call and Collaboration, conversations are on topic and as efficient as possible. Employees can work flexibly through hot-desking, home working or on the move.
Collaborate quicker, smarter and instantly. Horizon Collaborate’s online chat between users seamlessly speeds up productivity.
Improve Employee Experience
Employee engagement and satisfaction are vital parts of the employee experience and have a proven knock-on effect to the customer. Horizon Collaborate allows easy, mobile, multi channel communication to empower your employees.
Horizon Collaborate shows an always-on personal status that helps define the best way to communicate with colleagues.
Boost Business Agility
By providing enhanced communication tools that permit users to find the right person and work wherever they are, businesses can improve decision making, customer interaction and overall efficiency.
Don't just communicate
Instant messaging, presence, voice, video, desktop / application sharing, document sharing… The list goes on.
Horizon Collaborate is suitable for any sized business looking to improve productivity, increase collaborative team working, attract more diverse talent and speed up making business decisions.
An award winning phone system
Just got even better
Horizon is available with the comprehensive range of features below, as well as a range of additional bolt-on options.
Working as part of a team
N-Way Call for convenient collaboration with colleagues
Hunt Groups for distributing and allocating calls across your team
Call Transfer to any internal or external number
Common or customisable settings for Sites, Groups and Departments
Hold a call and pick it up on another phone with Call Park
Answer a group member’s phone with Call Pick Up
Instant Group Call enabling efficient collaboration
Improving your company image
Call Waiting ensures you’re ready to take your next call
Get your messages across with Music on Hold
Avoid your calls being passed on and on with Diversion Inhibitor
Provide callers with menu options for call routing using Auto Attendant
Enhance your brand by uploading your company logo and specific adverts
CLI Flexibility to allow you to present any number you have permission to call on behalf of
Last Number Redial for convenient repeat dialling
Easily make a call with Click to Dial through the user interface or client
Assign calls to cost centres using Account Codes
Use Presence or Pre-set Availability Profiles to manage incoming calls
No more unwanted calls with Anonymous Call Rejection or Selective Call Rejection
Automatic Callback so that you can stay productive
Call your colleagues when they are free using Busy Lamp Keys
Show you are unavailable using Do Not Disturb
Company directory available from the handset and up to 100 speed dials for your favourite numbers
Use Call Recording for audit trails, compliance or training purposes
Mobile and flexible working
Manage incoming calls effectively with Call Forwarding
Home Worker lets you take your profiles and settings to your home office
Play a Voicemail message from your desktop, save it or forward a copy to your entire team
Never miss a call with One Number Anywhere and Sequential Ringing
Keep track of important calls with Call Notify by Email
Use your number and preferences on any enabled phone in your company with Hot-Desking
Use your number and profile on any phone, anywhere with Remote Office
Need a bit more? check out the additional
Am I able to record my calls?
Listening to your customers can offer a valuable insight into your organisation: maximising customer service, helping with staff training, and ensuring peace of mind when it comes to due diligence.
Gamma’s intuitive and secure call recording solution is deeply integrated with Horizon’s cloud platform, giving direct control to you over both your telephony and your call recording solution.
One intuitive software service – recordings can be accessed, downloaded and noted on from one web login.
Record the speaker, not the number – Advanced Call Recording will record your users, whether they are speaking on a mobile, office phone, or soft client.
Order and use on a native cloud platform – you’ll have a scalable investment, with a clear, usage based payment structure.
What’s the call quality like?
Call quality, as with any communications system, is clearly dependent on the underlying access available. With our Ethernet and Broadband products delivering the service to your locations, you can be assured of great voice quality, underpinned by some of the most stringent SLAs in the business.
Is it expensive to install?
With only a minimal capital outlay required, Horizon is suitable for any size of business looking to improve its productivity and image.
How do I present my company more professionally?
Horizon is the perfect platform for organisations that require a professional and simple-to-use interface with the outside world. Schools, public sector organisations, major venue and event operators; each has its own challenges in terms of maintaining staffing levels, training and cost, with the result that often, it’s the first line of communications that suffers. Horizon is simple to set up and use and it lets you present a simple, flexible and, above all, totally professional image.
How do I rationalise my site?
A site survey is a useful exercise as it enables superfluous services and hardware to be identified, highlighted and considered during the decision-making process. As a cloud-based telephony platform, Horizon lets you dispense with a physical PBX and the associated cost of maintenance and it requires only the simple installation of on-site handsets. For larger, multi-sited customers the savings made will clearly be multiplied. Of course, as well as working seamlessly with Gamma’s SIP, Ethernet and Broadband products, Horizon can interface with legacy connections too, making it the totally flexible solution.